它去了彩虹星球，
在那里继续奔跑。
They went to the Rainbow Planet,
where they still run free.
先把眼前的事情安排好，再给想念留一点空间。这里有可以查证的指南，也有陪你慢慢记住它的小方法。
Take care of the next step, then leave room for memory. Find sourced guidance and small ways to remember.
不必现在，
就决定所有事情。
You do not need
every answer today.
先确认能接收宠物的医院或机构，问清处理方式与交接时间。告别仪式和纪念物品，可以在你有精力时再选择。
Start by confirming who can receive your pet, the handling method and handoff time. Choose ceremonies and keepsakes when you have the space.
如果还不能确定宠物是否离世，请立即联系兽医或急诊动物医院。确认后的安排，可从下方对应问题开始阅读。
If you are unsure whether your pet has died, contact a veterinarian or emergency animal hospital immediately. Once confirmed, find the relevant guide below.
找到你现在面对的问题
Find the question in front of you
每篇说明适用范围，具体事实附来源；询价清单与算例帮助你把下一步写清楚。
Guides explain their scope and link factual sources. Questions and examples help you plan the next step.
刚刚离世，先做什么
What should I do first?
确认情况、联系接收方，再安排交接与返还。
Confirm the situation, contact a receiver and plan the handoff.
阅读全文 →Read the guide →02火化方式有什么区别
Which cremation method?
区分单独、分隔与集体火化，把服务名称问具体。
Understand private, partitioned and communal services.
阅读全文 →Read the guide →03怎样看懂完整报价
How do I compare quotes?
逐项费用、比较算例，以及本地报价计算器。
Line items, a worked example and a local calculator.
阅读全文 →Read the guide →04去哪里找当地渠道
Where do I find local help?
上海、北京的官方查询起点与机构核查问题。
Official starting points for Shanghai and Beijing, with provider questions.
阅读全文 →Read the guide →05美国安葬和撒灰规定
Checking U.S. rules
用三个资料实例，读懂对象、地点和许可范围。
Three source examples explain the limits of rules and permits.
阅读全文 →Read the guide →06怎样把想念留下
How can I remember?
写信、整理照片和与家人一起保存回忆。
Letters, photographs and family memories.
阅读全文 →Read the guide →电话结束后，
不必全靠记忆。
After the call,
you do not have to remember it all.
机构名称、处理方式、接收编号、总价与返还日期，是下一次核对的起点。交接表可以在当前页面填写、下载或打印，内容不会上传。
The provider, handling method, intake ID, total and return date are your reference points. Fill, download or print the worksheet locally; entries are not uploaded.
填写交接记录 →Fill in the worksheet →先问清楚的三件事
Three questions to start with
- 由谁实际处理？Who actually performs the service?
- 我选择的方式具体怎么做？How does my chosen method work?
- 总价、编号和返还安排在哪里确认？Where are the total, ID and return plan confirmed?